Families
Making the decision to move to a residential home is never taken lightly. Choosing a home with the facilities and an environment which suits each individual is extremely important, which is why we encourage you to visit the homes and ask us questions. Some future residents like to come along for a short stay first to see what life at the home is really like. We find this helps them to make the decision, removes the fear of the unknown for them and gives you peace of mind that your loved one is fully involved in decisions about their future home.
"For my Mum, Francis, St John's feels like home. The staff are consistently friendly, welcoming and wonderfully caring and patient with all the service users (and their families!). Nothing ever seems too much trouble for them. Their commitment and persistence in their care of my mother after her discharge from hospital was amazing and brought her back to a degree of health that I hadn't thought possible. I have every confidence that my mother is in the very best of homes." Mrs H
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Home from Home
Relatives often worry that the care provided at a residential home is not as good as the care that can be provided at home. Whilst we cannot replace your home we will provide a loving, caring and safe home for your loved one.
More often than not we see residents' health improving as they feel more relaxed and safe within our homes. Family life and relationships can also improve as the stress of looking after a family member and the chores of meal preparation, cleaning and worry about their 24 hour care and companionship are alleviated.
We have an open door policy at both homes which means family and friends can come and go to suit them, share a meal and join in activities and trips if they wish.
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Being Involved
Families and friends are very much a part of the community at our homes. We have regular relatives' meetings where ideas and suggestions are shared. Relatives join us on trips; take part in the activities and are actively involved in the care planning of their loved one.
Our latest investment in "Simply Unite" a PC and software specifically designed for elderly people means that the younger members of families are now actively communicating with their grandparents and great grandparents, by email and Skype. The touch screen, keyboard and mouse are all very accessible and even the sceptics are now enthusiastic users! It is a great way of communicating with friends and relatives who do not live nearby, even those living abroad are brought closer through the technology.
"I am very satisfied – I would happily live at St John's and I think that's a key criterion!" Mrs S
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