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| In April 2010, we received the prestigious 'Investors in People' Silver award in recognition of the Company's ongoing commitment to the training and development of all staff. The Silver status denotes National Excellence and only 2% of all IIP organisations have achieved this level. |
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| In April 2010,we were delighted to be awarded the Customer First kite mark for excellence in delivering customer focussed care.We are the first care homes in Britain to have achieved this status. |
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| Both of our homes are rated as Excellent by CQC.The Care Quality Commission is our regulatory body, they require us to undergo rigorous inspection and assessment processes. Our reports clearly demonstrate the high scores we have achieved in all areas of service delivery and they are published for inspection on www.cqc.org.uk |
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| In November 2008, we were delighted to receive the Best Employer Award at the Great North Care Awards, celebrating excellent practice within the sector throughout the North of England. |
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| A recent survey conducted by Laing and Buisson amongst relatives of the residents in all our homes has resulted in a very high level of satisfaction which was judged to be well above the national average. |
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