Exceptional Inspections reports from The Care Quality Commission
CQC is our regulatory body who require us to undergo rigorous inspection and assessment processes. Our reports clearly demonstrate the high scores we have achieved in all areas of service delivery. These results can be viewed on the CQC website.

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First care home in Britain to achieve Customer First
In April 2010 we were awarded the Customer First kite mark for excellence in delivering customer focused care. We are the first care homes in Britain to have achieved this status.

Best Employer Award
We were delighted to win the prestigious Best Employer Award at the RBS Great North Care Awards 2008. The Award recognises Best Practice within the sector throughout the North of England. Our care team were also finalists in the 2010 awards.

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We are in the top 2% of "Investors in People"
We received the prestigious Investors in People Silver award in recognition of the company's on-going commitment to the development and training of all staff. The silver status denotes National Excellence and only 2% of all IIP organisations achieve this level.

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